#Spike earrings hoops how to
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You must contact your local post office to follow their procedure for lost packages, which may include a police report. Understand that insurance does not always cover packages marked 'Delivered'. We are not responsible for lost packages or packages stuck in customs. Customer is responsible for all exchange shipping costs. International customers should contact us before placing larger orders to calculate shipping. International shipping is set for USPS First Class International.

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Upgrade option for USPS Priority is available. For orders over $200, message us for additional insurance. Standard free shipping includes up to $100 insurance with an upgrade option for an additional $100 covering the actual cost of the items. Standard free US shipping is USPS First Class. Otherwise the value of the promotional item will be deducted when issuing your refund.Lead-free pewter spikes and beads on stainless steel hoops If you are returning a product that comes with a promotional item, you must return both the purchase and promotional item.

Promotional materials are non-refundable. In the event of a fault and no like-for-like product available a credit note will be issued. Sale items are non-refundable and non-exchangeable. We cannot offer an exchange or return on items which have been worn if there are any signs of wear, we will not accept the return. This does not affect your statutory rights.

On receipt of the returned items we will issue you a refund or exchange within 7 days to the same payment method.Įarrings are non-exchangeable and non-refundable for hygiene reasons, unless the items are faulty at delivery.

#Spike earrings hoops how to

We'll then send you full returns information, including where and how to send the return parcel. Just email to notify us you wish to make a return. All returns are the responsibility of the customer until receipt of the return by Stones Heart Club so for your safety we therefore recommend using a tracked parcel option and retaining proof of postage. The cost of the return(s) are made at the cost of the customer. If you are not completely satisfied with your purchase you may return items within 14 days of receipt for a refund or exchange. Please be advised that we reserve the right to deduct, from any refund due to the customer, the costs incurred by us for the return shipment of Goods refused by the customer at Customs in the destination country. Please contact your local customs office before placing your order for further information. Please note these charges are determined by authorities in the respective country and as such we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Click here to track your order.ĭeliveries made outside of the UK may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination. TrackingĪll orders can be tracked using Royal Mail tracking tools using the tracking number provided in your shipping notification email. If you do not see your shipping destination listed, please contact us for available options. UK Next Working Day Delivery (orders before 2pm Mon-Fri)įree delivery available on all orders over £250

#Spike earrings hoops code

Use code LOCKDOWNDRAG at checkout**Ĭomplimentary UK Standard Secure & Tracked Delivery on orders over £70 **Limited time only - free UK standard shipping on all orders.